EI for #MeToo


I have begun writing a book that I’d love some feedback on.

First, let me say that I in no way condone violence or criminal behavior and I am definitely not intending to blame the victims. That said, I think young women out in the workplace for the first time should learn to exercise some emotional intelligence to avoid becoming a #MeToo statistic. Or if not avoiding a bad situation, at least having some tools to deal with it.


Here’s an excerpt from my introduction:

But what about acts that are offensive, but not necessarily criminal. If you don’t want to rely on a human resources department that may or may not have your back, what alternative do you have?

Dr. Wayne Dyer defines a victim as someone who runs her life according to the dictates of others. He says you can rarely be victimized unless you allow it to happen. Ultimately, you are in charge of your own life.

I maintain that in order to be proactive, what you need is high EI or emotional intelligence. The good news is emotional intelligence can be learned.

Daniel Goleman popularized the term Emotional Intelligence in several books on this topic. Emotional intelligence can be divided into four basic categories: how well do you know yourself, how well can you manage your emotions, how well do you understand others, and how much influence can you exert over them.

Knowing yourself includes being able to understand your own personality and how you are perceived by others.

Controlling yourself involves problem solving and making decisions. It also means taking responsibility for your actions.

Understanding others means being able to interpret their words and actions and predict the outcome.

Influencing others involves getting them to do what you want. Or not do what you don’t want. Can you communicate so others will hear you? Can you resolve conflict?


Please email me and let me know what you think. 



Coaching with compassion



Dr. Richard Boyatzis is a big deal in organizational behavior circles. His official titles on his web page at Case Western Reserve University take up a full paragraph. He has written seven books and a slew of articles outlining his Intentional Change Theory. I first learned of his work through a MOOC entitled Conversations That Inspire: Coaching, Learning, Leadership, and Change.

Boyatzis projects great warmth, and his theory reflects his own personality. He  advocates fostering of what he calls positive emotional attractors. Simply put, this entails coaching with compassion instead of coaching for compliance. The leader, boss, or coach should not focus on the problem or try to fix the employee. They should help the employee envision an ideal future. Only through a shared vision is organizational change possible.

Negative emotional attractors have a longer shelf life in our memory. Boyatzis estimates it takes three positives to counteract one negative interaction. Negative emotions, of course, mean stress. Chronic stress increases cortisol which turns off the immune system and inhibits growth of new tissue in the body. Chronic stress constricts peripheral vision literally and figuratively. We’re not interested in seeing new ideas or new people. That inhibits change from occurring.

My problem with Boyatzis and the authors of best-selling leadership books in general is that in my long and exceedingly checkered work life, I have encountered maybe one or two bosses who through education or instinct seemed to practice this approach.

Is it me? Am I just a malcontent, or have I had incredible bad luck in bosses? I would love to hear from anyone who has worked for one of these supportive leaders.



Function over form


Instead of beating yourself up every year when you fail, yet again, to achieve your resolution to lose weight, why not learn to appreciate the body you have? What a concept.

Researchers at Florida State University have put together a program that helps participants feel better about themselves. Professor Pamela Keel has studied body image throughout her career. She notes that the ideal body type as portrayed in the media is unattainable for almost everybody. Although the resulting dissatisfaction with their bodies is particularly prevalent among young women, it affects an awful lot of people. After all, the majority of Americans are overweight.

So what do you do to counter the bad feelings? Take a deep breath and stand in front of a mirror with few or no clothes on. But instead of berating yourself, think about the function of your body parts. In other words, don’t focus on how fat you think your legs are. Instead, think about how they get you everywhere you want to go. Doing this draws on the idea of cognitive dissonance.  Positive statements that conflict with the negative thoughts you’ve had about your body eventually turn those thoughts around.

And once you start thinking more positively about yourself, you begin to take better care of yourself, and that may actually lead to the weight loss you wanted all along.



What do you say when you talk to yourself?


One of the facets of emotional intelligence is the ability to control one’s emotions. Researchers at Michigan State College and the University of Michigan have discovered a simple technique.

Talk to yourself in third person. There is a name for this–illeism. Who knew?

For example, when I’m stressed, instead of my thinking “Why am I upset?” I should think “Why is Fran upset?” You know how it’s always easier to think clearly about someone else’s problems? This works the same way. Isn’t that genius? Just that tiny bit of psychological distance apparently does the trick.

This has all sorts of implications. Could it be used to treat those with PTSD? Or what about addictions?

My suggestion: if you try this at home, do the talking silently. Referring to yourself in the third person out loud is a wee bit pretentious.